ASK & WE ANSWER

FAQ about Rates, Prices, Insurance and ect - removals in Sydney

FAQ2025-01-08T18:30:45+11:00

Frequently Asked Questions

We have prepared answers to the most frequently asked questions about moving in Sydney.

How can I reduce the cost of my move?2025-10-24T15:06:03+11:00

Declutter before the move, pack your own boxes where possible, disassemble simple furniture ahead of time and schedule your move during off‑peak days. Getting multiple quotes and preparing your home for easy access (reserving parking, clearing hallways) can also reduce labour hours.

Are my belongings insured during the move?2025-10-24T15:04:55+11:00

Yes. We carry both public liability and goods‑in‑transit insurance, meeting the industry standards for professional removalists. Your belongings are covered against damage or loss while in our care.

What items can you move?2025-10-24T15:03:48+11:00

We move almost anything: standard household goods, office furniture, appliances, fragile items, pianos, gym equipment and even items requiring cranes or lifts. Special items may require extra movers or equipment.

Do you provide packing materials and boxes?2025-10-24T15:02:14+11:00

Yes. We can supply sturdy boxes, eco‑friendly plastic tubs, packing paper and tape. Alternatively, you can provide your own materials and save on costs. We also offer full packing and unpacking services if you prefer not to pack yourself.

How far in advance should I book my move in Sydney?2025-10-24T14:59:37+11:00

Most customers book 1–2 weeks ahead, but peak times (end of month and weekends) fill quickly. To secure your preferred date, book as early as possible. Mid‑week moves may be cheaper.

Safe & Monitored2025-09-19T21:48:25+10:00

24/7 CCTV, inventory checks, and locked access. Your things stay protected.

Overnight Storage2025-09-19T21:47:16+10:00

Secure overnight storage in trucks or facility — ideal for staged moves.

Storage in Transit2025-09-19T21:45:56+10:00

Need time between pickup and delivery? We’ll hold your items safely.

Emergency Storage2025-09-19T22:06:56+10:00

Plans changed? We offer same-day storage when you need it most.

Long-Term Storage2025-09-19T22:06:19+10:00

Travelling or downsizing? We offer secure storage for months or more.

Short-Term Storage2025-09-19T22:05:38+10:00

From studio apartments to 5-bedroom houses, we handle every move with care. Our team uses padded blankets and stretch wrap, packs the truck like Tetris pros, and ensures everything arrives without a scratch.

Are you fully insured?2025-09-19T16:28:22+10:00

Yes. We carry full public liability and transit insurance, so your belongings are covered every step of the way.

Can you help with packing and unpacking?2025-09-19T16:29:02+10:00

Yes, we offer full packing and unpacking services. We can bring boxes, wrap fragile items and label everything clearly to save you time and stress.

Do you work on weekends or after hours?2025-09-19T16:28:40+10:00

Absolutely. We offer flexible booking options including weekends and evenings — just let us know what works best for you.

What’s your minimum booking time?2025-09-19T16:24:05+10:00

We have a 2-hour minimum for all moves. After that, you’re only charged in 15-minute increments — so you only pay for what you use.

Do you charge a call-out fee?2025-09-11T15:42:47+10:00

No, we don’t. Unlike many other removalists, we don’t charge a call-out fee for moves within Sydney or the Gold Coast metro areas.

Short- & Long-Term Storage2025-06-24T04:27:58+10:00

Need time between properties? We’ll move your belongings into secure local storage until you’re ready to receive them.

Furniture & Specialty Moves2025-06-24T04:27:07+10:00

Pianos, fridges, gym equipment, heavy tables — we handle it all. We bring trolleys, straps, padding and the muscle to move anything safely.

Interstate Moves2025-06-24T04:26:21+10:00

Need to move to Brisbane, Sydney or even further? We offer reliable, insured long-distance moving with fixed-price quotes.

Packing & Unpacking2025-06-24T04:25:19+10:00

Hate packing? We’ll do it all for you — including fragile item wrapping, kitchen boxing, and clear labelling. We also supply boxes and eco-friendly tubs.

Office Relocations2025-09-27T16:49:30+10:00

Minimise downtime and disruption. We offer after-hours and weekend office moves for Sydney and Gold Coast businesses — with dismantling, packing and setup support.

House Removals2025-06-23T18:02:57+10:00

From single-bedroom units to full 5-bedroom homes, we handle every job with care. Our team protects your furniture with padded blankets and stretch wrap, loads it like a game of Tetris, and delivers everything without a scratch.

How do you charge?2025-06-22T19:15:34+10:00

Our pricing is based on the size of your move and the distance involved. We provide transparent quotes with no hidden fees. Contact us for a personalized estimate tailored to your specific needs.

What services do you offer?2025-06-22T19:13:53+10:00

We offer a range of moving services including residential, commercial, and specialty moves. Our team can assist with packing, loading, and unloading to make your move stress-free. Whatever your needs, we have a solution for you.

Book on short notice?2025-06-22T19:12:50+10:00

Yes, we often accommodate same-day and next-day moves. Our flexible scheduling allows us to meet your urgent needs. Just give us a call, and we’ll do our best to assist you.

Are you insured?2025-06-22T19:11:09+10:00

Absolutely! We carry full public liability and transit insurance for your peace of mind. This means your belongings are protected during the entire moving process. You can trust us to handle your items with care.

Do you move weekends?2025-06-22T19:08:19+10:00

Yes! We are available to assist you every day of the week. Our team is ready to accommodate your schedule, ensuring a smooth moving experience. Weekend moves are just as seamless as weekday ones.

Do I need to be at the Pickup location?2025-10-09T04:20:30+11:00

No! Just coordinate with the Facebook Marketplace, Gumtree or eBay seller on the pickup time!

We’ll arrive to any place within Greater Sydney Metropolitan Area, Pick up your items, and deliver them to your destination and place them right where you want them.

Alden Removals – Easy Ikea, Facebook Marketplace, Gumtree, eBay home delivery in Sydney!
Fast delivery for your new furniture, home decor, appliances, and more.

We serve all of Sydney.

Book now your Marketplace Delivery on our website or by phone 1300 530 863.

Do you deliver Facebook Marketplace and Ikea purchases to my room of choice?2025-10-09T04:20:43+11:00

Of course! We bring your items into your home and place them right where you want them.

Alden Removals – Easy Ikea, Facebook Marketplace, Gumtree, eBay home delivery in Sydney!

Do you pick up and deliver large items from Marketplace?2025-10-09T04:21:01+11:00

Yes, we specialize in delivering large and bulky items from Ikea, Facebook marketplace, Gumtree, eBay, including furniture, appliances, gym equipment, and more.

Alden Removals have trucks for any size delivery and move.

How much does Marketplace Delivery cost?2024-09-28T15:33:06+10:00

Our competitive pricing varies based on how many removalists are required, how long is the distance between the pickup address and delivery address, availability of stairs at Pick-Up & Drop-Off points or if assembly required, and also from the quantity of items.
We will give you a fixed price which varies from $90-$390.

Get an instant estimate now your delivery on our website or by phone 1300 530 863.

We serve all of Sydney. Maximum service area – 60 km between Pick-Up point and Drop-Off Point within Greater Sydney Metropolitan Area.

Does Alden Removals provide same-day Facebook Marketplace delivery?2025-10-09T04:21:13+11:00

Yes, we offer same-day Facebook Marketplace delivery every day of the week.

Schedule your delivery on our website or by phone 1300 530 863.

We serve all of Sydney. Maximum service area – 60 km between Pick-Up point and Drop-Off Point within Greater Sydney Metropolitan Area.

How Much Storage Do I Need?2024-02-09T00:52:13+11:00
  • 1 Bedroom home: 1-2 Pods
  •  2 Bedroom home: 2-3 Pods
  •  3 Bedroom home: 3-4 Pods
  • 4 Bedroom home: 4-5 Pods
  • 5 Bedroom home: 5-6 Pods

1 Pods – 1.7×2.4×2.4 module, 10 cubic m3.

How are my items stored?2024-02-09T17:38:08+11:00

Your belongings are stored in reliable wooden modules with a volume of about 10 cubic meters (1.7×2.4×2.4 module).
These modules are locked and usually stacked on top of each other using a forklift.
We also provide individual sections of 2m x 4m with 24/7 access.

I need to move, but my new home is not ready yet, can you help me?2024-02-09T00:30:56+11:00

Alden Removals provides the most affordable storage in Sydney, Australia. You can store all your items in our warehouse. You can easily access your storage. However, you must notify us 48 hours before your visit.

Are the Storage Solutions designed for the short or long term?2024-02-09T00:06:42+11:00

Our storage solutions are suitable for those looking for both short-term and long-term storage options. We require 48 hours’ notice to access your storage unit, making this an impractical solution for those who require frequent access to their belongings.

One month’s advance payment is required and any unused time will be forfeited.

Our solutions are well suited for those moving between properties, moving overseas or downsizing.

Does ALDEN REMOVALS have insurance?2023-12-11T00:17:18+11:00

Yes, we are fully insured. Public liability, comprehensive, workers compensation and cargo insurance. We are taking full responsibility for damaged items however it is highly recommended to organize your own insurance, as sometimes accidents happen beyond our control.

Can you guys deliver the office furniture? Workstations, Cabinets etc?2023-12-11T00:15:49+11:00

Yes. Also we are specializing in commercial furniture, such as workstations, office chairs, soft furniture and cabinets. We do workstation installing as well.

Do we pay upfront before the move or after?2023-12-11T00:14:02+11:00

You pay after. You are only required to pay a one hour deposit to make your booking.

When the job was done, the final hours were 5 hours and 10 minutes. Do you still charge me for 6 hours?2023-12-11T00:12:29+11:00

We charge 15 minutes increments. If the final time was 5.10 minutes, the time you need to pay for will be calculated as 5 hours 15 minutes.

Does ALDEN REMOVALS operate on Sundays and Public Holidays?2023-12-11T00:11:15+11:00

We do operate on the weekends and Public holidays.

My husband and son will help you load and unload the truck. Can we book the only man and a truck?2023-12-11T00:08:59+11:00

Absolutely, we do have this option “one man and a truck”.

How long does it take to move my three bedroom house?2024-03-05T15:36:50+11:00

Usually it takes from 4 to 7 hours. It depends on many factors such as access, if there are any stairs on the way, and etc. All your belongings should be packed in the boxes. Just remember that preparation is very important.

I have bought the lounge and queen size bed from Facebook marketplace. Does ALDEN REMOVALS charge a minimum hours or will the price be fixed?2023-12-11T00:06:07+11:00

For Facebook marketplace, gumtree, ikea, eBay deliveries we will give you a fixed price which varies from $90-$390. It depends on how many removalists are required, how long is the distance between the pickup address and delivery address or if assembly required. You may wish to pick up and deliver a few items.

Do you have a minimum hours limit per booking and do you charge a call out fee?2024-03-05T15:32:47+11:00

We don’t have a minimum hours limit and we don’t charge a call out fee or travel time within Sydney Metro Area.

Why should I hire ALDEN REMOVALS to move my apartment/house? What makes you guys so special?2024-03-05T21:44:55+11:00

This is a million dollar question that is actually pretty hard to answer. The reason is every single company can say, write, advertise anything they want and there is no guarantee that it’s actually true. Unfortunately the most removalists do not back themselves up and the client gets poor, unfair, stressful service. We highly recommend reading our article HOW DO I CHOOSE THE RIGHT REMOVALIST(will be available very soon). Hope that will get you an idea and help you make a decision. But generally speaking it’s almost impossible to know which is the right one before you actually hire them. Some of the companies are pretty good online, they have an excellent web site, they have 1000s of reviews, and they have been very well known for decades. Looks very good on paper… But what if I tell you that  they are overwhelmed with the bookings? What if they are lacking experienced staff? Therefore they are sending untrained people who have no idea what to do anyway. And what if with all these issues they are still charging you the highest rate on the market  (unfortunately at least 80% of them do). I can give you another example. Let’s say you have found the cheapest, promising company. Next day they showed up late, no blankets, no trolleys, barely communicating, with no good intentions whatsoever but money. Now you realize that it’s too late, you have no choice. 

So with all that it can be very challenging to find the right one who can take care of business. If you are still reading it tells that you have this gut feeling about us and you are ready to give us a try. We don’t want to sound like one of these sweet talking companies. We just tell you the facts. We do know the business from A to Z. ALDEN REMOVALS young and ambitious company, founded by two friends who have been in industry for over 12 years, with a lot of energy and motivation to become great in the business. And we are going to prove it every possible way we can. Take your time to look at our short clips and articles, “about us” page, find us on Facebook, read all our terms and conditions and LET US MOVE IT.

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